v1.5.7 Cannot Start Instance

[tyw214]

Doesn't seem to be working? The instance "starts" but Sunshine doesn't run...

[KampeLoL]

Doesn't seem to be working? The instance "starts" but Sunshine doesn't run...

Have you tried restarting? Try removing the services, starting Duo first, then the instance, one at a time.

[tyw214]

I have but it seems like i am having an old sunshine problem. where it can't find encoder/display.

[2026-04-30 06:07:29.370]: Info: Sunshine version: 0.0.0.f6beb33c commit:
[2026-04-30 06:07:29.371]: Info: Package Publisher: Black-Seraph
[2026-04-30 06:07:29.371]: Info: Publisher Website: https://www.black-seraph.com
[2026-04-30 06:07:29.371]: Info: Get support: https://github.com/DuoStream/Duo/issues
[2026-04-30 06:07:29.371]: Info: Provided workaround settings for SettingsManager:
{
"hdr_blank_delay": null
}
[2026-04-30 06:07:29.376]: Info: Currently available display devices:
[
{
"device_id": "{eface517-ad78-5b12-b483-8d0473d499f0}",
"display_name": "\\.\DISPLAY1",
"edid": {
"manufacturer_id": "BOE",
"product_code": "0A23",
"serial_number": 0
},
"friendly_name": "YHB0AP23",
"info": {
"hdr_state": null,
"origin_point": {
"x": 0,
"y": 0
},
"primary": true,
"refresh_rate": {
"type": "rational",
"value": {
"denominator": 1,
"numerator": 120
}
},
"resolution": {
"height": 2560,
"width": 1600
},
"resolution_scale": {
"type": "rational",
"value": {
"denominator": 100,
"numerator": 125
}
}
}
}
]
[2026-04-30 06:07:29.385]: Info: Compiling shaders...
[2026-04-30 06:07:29.536]: Info: Compiled shaders
[2026-04-30 06:07:29.630]: Warning: Gamepad ds4 is disabled due to gamepads.type-not-supported
[2026-04-30 06:07:29.635]: Info: // Testing for available encoders, this may generate errors. You can safely ignore those errors. //
[2026-04-30 06:07:29.635]: Info: Trying encoder [nvenc]
[2026-04-30 06:07:35.104]: Error: Failed to locate an adapter, restarting sunshine
[2026-04-30 06:07:40.632]: Error: Failed to locate an adapter, restarting sunshine
[2026-04-30 06:07:40.844]: Info: Encoder [nvenc] failed
[2026-04-30 06:07:40.845]: Info: Trying encoder [quicksync]
[2026-04-30 06:07:46.167]: Error: Failed to locate an adapter, restarting sunshine
[2026-04-30 06:07:51.699]: Error: Failed to locate an adapter, restarting sunshine
[2026-04-30 06:07:51.901]: Info: Encoder [quicksync] failed
[2026-04-30 06:07:51.902]: Info: Trying encoder [amdvce]
[2026-04-30 06:07:57.214]: Error: Failed to locate an adapter, restarting sunshine
[2026-04-30 06:08:02.738]: Error: Failed to locate an adapter, restarting sunshine
[2026-04-30 06:08:02.939]: Info: Encoder [amdvce] failed
[2026-04-30 06:08:02.939]: Info: Trying encoder [software]
[2026-04-30 06:08:08.255]: Error: Failed to locate an adapter, restarting sunshine
[2026-04-30 06:08:13.782]: Error: Failed to locate an adapter, restarting sunshine
[2026-04-30 06:08:13.983]: Info: Encoder [software] failed
[2026-04-30 06:08:13.984]: Fatal: Unable to find display or encoder during startup.
[2026-04-30 06:08:13.984]: Fatal: Please check that a display is connected and powered on.
[2026-04-30 06:08:13.984]: Error: Video failed to find working encoder

[Black-Seraph]

@tyw214 Why are you running our sunshine fork in the console session?

[tyw214]

@Black-Seraph because the sunshine service isn't running at all when i start the instance.

i also checkded in event viewer, when it breaks these 2 always happen. the bluetooth and rds terminates

The Bluetooth User Support Service_8f9b9 service terminated unexpectedly. It has done this 4 time(s).

The Remote Desktop Services service terminated unexpectedly. It has done this 4 time(s).

[tyw214]

@Black-Seraph I don't know what else to do, I did a factory reset on my laptop. And at first everything is working fine. Then after shutdown and reboot.

Everything back to not working again. <_<

again, i see the bluetooth/rds error again in the event log when it stops working.

LASTLY, I was "smarter" this time around and created a System Restore Point before Duo Installation on my fresh windows copy. And after it stopped working, I restored it, and it starts working again lol....

[Black-Seraph]

Please export your application event log and attach it so we can take a closer look.