Describe the bug
Bug Report: OpenAI Authentication / Memory Errors on Flowise Cloud 3.1.2
Environment
- Flowise Cloud
- Version: 3.1.2
- Browser: Microsoft Edge (latest)
- OpenAI API
Description
I'm unable to use OpenAI in Flowise Cloud.
I have spent many hours troubleshooting this issue and tested multiple configurations, but even the simplest chatflow does not work.
What I tested
-
Created multiple new OpenAI API keys.
-
Added API credits ($10 available).
-
OpenAI Playground works correctly with the same API key.
-
Created new OpenAI credentials in Flowise.
-
Created completely new chatflows.
-
Tested different models:
- gpt-5-mini
- gpt-4.1-mini
- gpt-4o-mini
-
Deleted and recreated credentials.
-
Tested with and without Memory.
-
Tested with and without Vector Store.
-
Tested with a minimal flow.
Minimal Reproduction
OpenAI Chat Model
↓
Conversation Chain
The OpenAI credential is selected correctly.
Errors Received
Depending on the configuration, I receive one of the following errors:
- 401 Unauthorized – Please check your API key and make sure it has access to the requested model.
- Missing credentials. Please pass OPENAI_API_KEY.
- TypeError: memory.getChatMessages is not a function.
Important Information
- The exact same API key works correctly in the OpenAI Playground.
- Billing is active.
- API credits are available.
- The issue only occurs inside Flowise Cloud.
Expected Behaviour
The minimal chatflow should return a normal response from OpenAI.
Actual Behaviour
The chatflow always fails with one of the errors listed above.
Screenshots
I have attached screenshots of:
- Flowise version
- OpenAI credentials
- Chatflow configuration
- Error messages
Could someone help me identify whether this is a configuration issue or a Flowise Cloud bug?
Thank you!
To Reproduce
.
Expected behavior
A Chatbot
Screenshots
No response
Flow
Use Method
No response
Flowise Version
No response
Operating System
No response
Browser
No response
Additional context
No response
Describe the bug
Bug Report: OpenAI Authentication / Memory Errors on Flowise Cloud 3.1.2
Environment
Description
I'm unable to use OpenAI in Flowise Cloud.
I have spent many hours troubleshooting this issue and tested multiple configurations, but even the simplest chatflow does not work.
What I tested
Created multiple new OpenAI API keys.
Added API credits ($10 available).
OpenAI Playground works correctly with the same API key.
Created new OpenAI credentials in Flowise.
Created completely new chatflows.
Tested different models:
Deleted and recreated credentials.
Tested with and without Memory.
Tested with and without Vector Store.
Tested with a minimal flow.
Minimal Reproduction
OpenAI Chat Model
↓
Conversation Chain
The OpenAI credential is selected correctly.
Errors Received
Depending on the configuration, I receive one of the following errors:
Important Information
Expected Behaviour
The minimal chatflow should return a normal response from OpenAI.
Actual Behaviour
The chatflow always fails with one of the errors listed above.
Screenshots
I have attached screenshots of:
Could someone help me identify whether this is a configuration issue or a Flowise Cloud bug?
Thank you!
To Reproduce
.
Expected behavior
A Chatbot
Screenshots
No response
Flow
Use Method
No response
Flowise Version
No response
Operating System
No response
Browser
No response
Additional context
No response