Description
In NethVoice CTI, the right-side drawer for Voicemail becomes extremely slow when the mailbox contains a high number of messages (reported: >2600). The whole CTI UI noticeably lags, likely because the drawer loads/render all messages at once (no infinite scrolling / virtualization).
In contrast, History → Voicemail (paged list) works fine.
Steps to reproduce
- Open NethVoice CTI web UI.
- Ensure the user has a voicemail mailbox with a large number of messages (e.g., ~2600+).
- Open the Voicemail right-side drawer.
- Scroll and interact with the CTI UI (e.g., switch sections, open/close drawer).
Expected behavior
The Voicemail drawer remains responsive and does not degrade overall CTI performance, even with thousands of messages (e.g., by using infinite scrolling / pagination / list virtualization).
Actual behavior
Opening and using the Voicemail drawer with thousands of messages causes severe UI slowdown and impacts the whole CTI experience.
See also
Description
In NethVoice CTI, the right-side drawer for Voicemail becomes extremely slow when the mailbox contains a high number of messages (reported: >2600). The whole CTI UI noticeably lags, likely because the drawer loads/render all messages at once (no infinite scrolling / virtualization).
In contrast, History → Voicemail (paged list) works fine.
Steps to reproduce
Expected behavior
The Voicemail drawer remains responsive and does not degrade overall CTI performance, even with thousands of messages (e.g., by using infinite scrolling / pagination / list virtualization).
Actual behavior
Opening and using the Voicemail drawer with thousands of messages causes severe UI slowdown and impacts the whole CTI experience.
See also