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ConversationPbxCallTranscriptSegment

Properties

Name Type Description Notes
agentId String Agent ID if speaker is an agent [optional]
channel String Audio channel identifier (e.g. ch_0, ch_1) [optional]
confidence BigDecimal Transcription confidence score (0-1) [optional]
endTime BigDecimal End time in seconds from beginning of recording [optional]
speaker SpeakerEnum Speaker role [optional]
startTime BigDecimal Start time in seconds from beginning of recording [optional]
text String Transcribed text for this segment [optional]

Enum: SpeakerEnum

Name Value
CUSTOMER "customer"
AGENT "agent"