| Name | Type | Description | Notes |
|---|---|---|---|
| action | ActionEnum | Action taken | [optional] |
| agentLogin | String | Login of the agent who attempted the call | [optional] |
| auditLogUuid | String | Audit log entry unique identifier | [optional] |
| classOfServiceName | String | Name of the class of service (denormalized for display) | [optional] |
| classOfServiceUuid | String | UUID of the class of service that was evaluated | [optional] |
| destination | String | Phone number the agent tried to dial | [optional] |
| merchantId | String | Merchant Id | [optional] |
| ruleTriggered | RuleTriggeredEnum | Rule that triggered the action | [optional] |
| supervisorLogin | String | Login of supervisor who approved/denied (null for timeouts and direct blocks) | [optional] |
| timestamp | String | ISO 8601 timestamp of the event | [optional] |
| Name | Value |
|---|---|
| BLOCKED | "blocked" |
| OVERRIDE_REQUESTED | "override_requested" |
| OVERRIDE_APPROVED | "override_approved" |
| OVERRIDE_DENIED | "override_denied" |
| OVERRIDE_TIMEOUT | "override_timeout" |
| Name | Value |
|---|---|
| OUTBOUND_DISABLED | "outbound_disabled" |
| TIME_RANGE | "time_range" |
| COUNTRY_BLOCKED | "country_blocked" |
| PREMIUM_BLOCKED | "premium_blocked" |