| Name | Type | Description | Notes |
|---|---|---|---|
| accessStorefrontAndItem | Boolean | Permission flag to allow this Agent access to the storefront and item information. | [optional] |
| cancelSubscription | Boolean | [optional] | |
| delaySubscription | Boolean | [optional] | |
| generateCoupon | Boolean | Permission flag to allow this Agent to generate coupons based upon the agent prompt instructions | [optional] |
| lookupOrderInformation | Boolean | [optional] | |
| lookupSubscriptionInformation | Boolean | [optional] | |
| openSupportTicket | Boolean | [optional] | |
| openSupportTicketChannel | OpenSupportTicketChannelEnum | Channel to use to open the support ticket | [optional] |
| openSupportTicketChannelEmail | String | Email to send support ticket to | [optional] |
| openSupportTicketZohoDeskDepartmentId | String | Department ID to open a Zoho Desk ticket for | [optional] |
| pauseSubscription | Boolean | [optional] | |
| resumeSubscription | Boolean | [optional] | |
| transferChatToLiveAgent | Boolean | [optional] | |
| updateSubscriptionCreditCard | Boolean | [optional] | |
| zohoDeskAvailable | Boolean | True if Zoho Desk is connected to UltraCart | [optional] |
| zohoDeskDepartments | List<ConversationVirtualAgentCapabilityZohoDeskDepartment> | Array of Zoho Desk Department if zoho desk is connected to UltraCart | [optional] |
| Name | Value |
|---|---|
| NONE | "none" |
| "email" | |
| ULTRACART_TASK | "ultracart_task" |
| ZOHO_DESK_TICKET | "zoho_desk_ticket" |