| Name | Type | Description | Notes |
|---|---|---|---|
| conversationArn | String | Conversation ARN | [optional] |
| conversationUuid | String | Conversation UUID if the websocket message is tied to a specific conversation | [optional] |
| eventAddCoupon | ConversationEventAddCoupon | [optional] | |
| eventAddItem | ConversationEventAddItem | [optional] | |
| eventConversationClosed | ConversationSummary | [optional] | |
| eventEngageCustomer | ConversationWebchatQueueStatusQueueEntry | [optional] | |
| eventNewConversation | ConversationSummary | [optional] | |
| eventNewMessage | ConversationSummary | [optional] | |
| eventParticipantJoin | ConversationSummary | [optional] | |
| eventParticipantJoinParticipant | ConversationParticipant | [optional] | |
| eventParticipantLeft | ConversationSummary | [optional] | |
| eventParticipantLeftParticipant | ConversationParticipant | [optional] | |
| eventParticipantUpdate | ConversationSummary | [optional] | |
| eventQueueNewMember | ConversationWebchatQueueStatusQueueEntry | [optional] | |
| eventQueuePosition | ConversationEventQueuePosition | [optional] | |
| eventQueueStatusUpdate | ConversationWebchatQueueStatus | [optional] | |
| eventReadMessage | ConversationEventReadMessage | [optional] | |
| eventRrweb | ConversationEventRRWeb | [optional] | |
| eventType | EventTypeEnum | Type of event | [optional] |
| eventTyping | ConversationEventTyping | [optional] | |
| eventUpdatedMessage | ConversationMessage | [optional] | |
| eventWebchatContext | ConversationEventWebchatContext | [optional] | |
| message | ConversationMessage | [optional] | |
| type | TypeEnum | Type of message | [optional] |
| Name | Value |
|---|---|
| QUEUE_POSITION | "queue position" |
| WEBCHAT_START_CONVERSATION | "webchat start conversation" |
| CONVERSATION_CLOSED | "conversation closed" |
| NEW_CONVERSATION | "new conversation" |
| NEW_MESSAGE | "new message" |
| UPDATED_MESSAGE | "updated message" |
| QUEUE_STATUS_UPDATE | "queue status update" |
| RRWEB | "rrweb" |
| PARTICIPANT_UPDATE | "participant update" |
| PARTICIPANT_JOIN | "participant join" |
| PARTICIPANT_LEFT | "participant left" |
| READ_MESSAGE | "read message" |
| TYPING | "typing" |
| ADD_COUPON | "add coupon" |
| ADD_ITEM | "add item" |
| WEBCHAT_CONTEXT | "webchat context" |
| ENGAGE_CUSTOMER | "engage customer" |
| QUEUE_NEW_MEMBER | "queue new member" |
| Name | Value |
|---|---|
| MESSAGE | "message" |
| EVENT | "event" |
| PING | "ping" |
| CHECK_QUEUE_POSITION | "check queue position" |