| Name | Type | Description | Notes |
|---|---|---|---|
| ai | Boolean | Flag to indicate if the agent is AI | [optional] |
| call_routing_preference | String | The call routing preference | [optional] |
| cellphone | String | Cellphone number of agent in E.164 format | [optional] |
| conversation_pbx_agent_uuid | String | Conversation Pbx Agent unique identifier | [optional] |
| cos_uuid | String | Class of Service UUID. If null, the merchant default CoS applies. | [optional] |
| default_phone_number_uuid | String | The default phone number that this agent should dial out to the PSTN with. | [optional] |
| extension | Number | Extension | [optional] |
| full_name | String | Full name | [optional] |
| hardware_phone_uuids | [String] | Array of hardware phones UUIDs associated with this agent | [optional] |
| login | String | Agent login | [optional] |
| merchant_id | String | Merchant Id | [optional] |
| personal_conversation_pbx_voicemail_mailbox_uuid | String | Personal Conversation Pbx Voicemail Mailbox UUID | [optional] |
| preferred_hardware_phone_uuid | String | The hardware phone that will be dialed on an incoming call if routing preference is hardware_phone | [optional] |
| record_outgoing_automatically | Boolean | True if outgoing calls should be automatically recorded | [optional] |
| shared_conversation_pbx_voicemail_mailbox_uuid | String | Shared Conversation Pbx Voicemail Mailbox UUID | [optional] |
| twilio_taskrouter_worker_id | String | Twilio taskrouter worker Id | [optional] |
| unavailable_play_audio_uuid | String | Unavailable play audio UUID | [optional] |
| unavailable_say | String | Unavailable say | [optional] |
| unavailable_say_voice | String | Unavailable say voice | [optional] |
| user_id | Number | User Id | [optional] |
| voicemail | Boolean | True if this agent has voicemail configured | [optional] |
-
softphone(value:"softphone") -
hardware_phone(value:"hardware_phone") -
cellphone(value:"cellphone")
-
man(value:"man") -
woman(value:"woman")