| Name | Type | Description | Notes |
|---|---|---|---|
| agent_id | String | Agent ID if speaker is an agent | [optional] |
| channel | String | Audio channel identifier (e.g. ch_0, ch_1) | [optional] |
| confidence | Number | Transcription confidence score (0-1) | [optional] |
| end_time | Number | End time in seconds from beginning of recording | [optional] |
| speaker | String | Speaker role | [optional] |
| start_time | Number | Start time in seconds from beginning of recording | [optional] |
| text | String | Transcribed text for this segment | [optional] |
-
customer(value:"customer") -
agent(value:"agent")