| Name | Type | Description | Notes |
|---|---|---|---|
| transfer_reason | String | Reason provided for the transfer | [optional] |
| transfer_type | String | Type of transfer performed | [optional] |
| transferred_at_dts | String | Timestamp when the transfer occurred | [optional] |
| transferred_by_agent_id | String | ID of the agent who initiated the transfer | [optional] |
| transferred_to | String | Destination of the transfer (agent ID, queue name, or phone number) | [optional] |