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UltraCartRestApiV2.ConversationVirtualAgentCapabilities

Properties

Name Type Description Notes
access_storefront_and_item Boolean Permission flag to allow this Agent access to the storefront and item information. [optional]
cancel_subscription Boolean [optional]
delay_subscription Boolean [optional]
generate_coupon Boolean Permission flag to allow this Agent to generate coupons based upon the agent prompt instructions [optional]
lookup_order_information Boolean [optional]
lookup_subscription_information Boolean [optional]
open_support_ticket Boolean [optional]
open_support_ticket_channel String Channel to use to open the support ticket [optional]
open_support_ticket_channel_email String Email to send support ticket to [optional]
open_support_ticket_zoho_desk_department_id String Department ID to open a Zoho Desk ticket for [optional]
pause_subscription Boolean [optional]
resume_subscription Boolean [optional]
transfer_chat_to_live_agent Boolean [optional]
update_subscription_credit_card Boolean [optional]
zoho_desk_available Boolean True if Zoho Desk is connected to UltraCart [optional]
zoho_desk_departments [ConversationVirtualAgentCapabilityZohoDeskDepartment] Array of Zoho Desk Department if zoho desk is connected to UltraCart [optional]

Enum: OpenSupportTicketChannelEnum

  • none (value: "none")

  • email (value: "email")

  • ultracart_task (value: "ultracart_task")

  • zoho_desk_ticket (value: "zoho_desk_ticket")