| Name | Type | Description | Notes |
|---|---|---|---|
| ai | bool | AI powered chat bot | [optional] |
| ai_capabilities | \ultracart\v2\models\ConversationVirtualAgentCapabilities | [optional] | |
| ai_chat_instructions | string | Additional instructions for this AI when handle web chats | [optional] |
| ai_persona | string | Persona of this AI agent | [optional] |
| ai_sms_instructions | string | Additional instructions for this AI when handle SMS messages | [optional] |
| ai_ticket_instructions | string | Additional instructions for this AI when handling ticket draft replies | [optional] |
| ai_voice_instructions | string | Additional voice instructions for this AI when handling voice calls | [optional] |
| ai_voice_personality | string | Which AI voice personality to use when handling the call. | [optional] |
| chat_limit | int | The number of engagement chats that can be pushed on them at any given time. | [optional] |
| default_language_iso_code | string | The default language the agent is chatting in | [optional] |
| default_status | string | Default status when the agent loads conversations app. | [optional] |
| display_name | string | An alternate name that the agent wants to use in chat. | [optional] |
| name | string | Their actual user name for profile settings display as placeholder test | [optional] |
| profile_image_upload_key | string | An upload key used to update the profile image. | [optional] |
| profile_image_url | string | Their current profile image URL | [optional] |
| user_id | int | User ID associated with the agent. Populated by getAgentProfiles call only. | [optional] |
| zohodesk_classifications | string[] | Restrict this agent to drafting replies only to tickets with these classifications | [optional] |
| zohodesk_departments | string[] | Restrict this agent to drafting replies only to these department ids | [optional] |