| Name | Type | Description | Notes |
|---|---|---|---|
| transfer_reason | string | Reason provided for the transfer | [optional] |
| transfer_type | string | Type of transfer performed | [optional] |
| transferred_at_dts | string | Timestamp when the transfer occurred | [optional] |
| transferred_by_agent_id | string | ID of the agent who initiated the transfer | [optional] |
| transferred_to | string | Destination of the transfer (agent ID, queue name, or phone number) | [optional] |