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[REVIEW] ir-playbook: notification clock and trusted comms gates #2558

@stmr

Description

@stmr

Skill Being Reviewed

skills/incident-response/ir-playbook

Review Focus

The skill covers incident trigger, affected systems, timelines, severity, containment, evidence, escalation, and notification planning. The gap I found is the incident communication clock: teams often know a breach may have notification obligations, but the playbook should force evidence of when legal/regulatory clocks started, who owns them, and which out-of-band channels remain trusted if primary identity or messaging systems are compromised.

Coverage Gap

Please add a communication-clock and trusted-channel check:

  • Record the timestamp that starts each notification clock, plus jurisdiction or contract source.
  • Assign a named owner for legal, regulator, customer, cyber-insurance, law-enforcement, and vendor notifications.
  • Define out-of-band communications that do not rely on compromised SSO, email, chat, or endpoint management.
  • Require a communications freeze/approval path for public statements, support replies, and sales/customer-success messaging.
  • Preserve evidence for why a notification was made, delayed, or deemed not required.

False Positive Analysis

Not every SEV-3 needs regulator notification. The review should focus on documented decision quality: if legal counsel records why notice is not required, that is stronger than automatic over-notification.

Edge Cases

  • An identity-provider compromise can make normal chat and email untrusted.
  • Cyber-insurance policies may require notice before an external IR firm is retained.
  • Public cloud providers and SaaS vendors may have separate contractual notice windows.
  • A data-exfiltration suspicion may start internal clocks before final impact is known.

Suggested Acceptance Criteria

  • Add notification-clock fields to the incident worksheet.
  • Add trusted out-of-band communications requirements.
  • Add owner/approval checks for external messaging.
  • Require evidence for no-notification decisions.

Bounty Info

This is submitted as a skill review bounty claim. Preferred payout: PayPal samik4184@gmail.com.

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