diff --git a/src/content/docs/registrar/get-started/transfer-domain-to-cloudflare.mdx b/src/content/docs/registrar/get-started/transfer-domain-to-cloudflare.mdx index d84c6d57849..3bfda6cb26f 100644 --- a/src/content/docs/registrar/get-started/transfer-domain-to-cloudflare.mdx +++ b/src/content/docs/registrar/get-started/transfer-domain-to-cloudflare.mdx @@ -18,7 +18,7 @@ Transferring a domain moves your registration from your current registrar to Clo - **Cost:** Cloudflare domains are at-cost with no markup fees. Most transfers include a one-year extension from your current expiration date. Some country-code domains (such as `.uk`) have no transfer fee. :::note -Before you can transfer, you must first [add your domain to Cloudflare](#1-add-your-domain-to-cloudflare). You cannot [enter an authorization code](/registrar/troubleshooting/#cannot-find-where-to-enter-your-authorization-code) until your domain is active on Cloudflare. If your domain is registered with Shopify, Wix, or a similar platform, you may not be able to change nameservers while the domain is registered there. Refer to [Transfer from Shopify, Block, or Wix](#transfer-from-shopify-block-or-wix) for the recommended workaround, or [Troubleshoot failed domain transfers](/registrar/troubleshooting/) if you are running into issues. +Before you can transfer, you must first [add your domain to Cloudflare](#1-add-your-domain-to-cloudflare). You cannot [enter an authorization code](/registrar/troubleshooting/#cannot-find-where-to-enter-your-authorization-code) until your domain is active on Cloudflare. If your domain is registered with Shopify, Block, or a similar platform, you may not be able to change nameservers while the domain is registered there. Refer to [Transfer from Shopify or Block](#transfer-from-shopify-or-block) for the recommended workaround, or [Troubleshoot failed domain transfers](/registrar/troubleshooting/) if you are running into issues. ::: :::note @@ -82,6 +82,7 @@ Each registrar has a different interface for updating nameservers. These links e - [Namecheap](https://www.namecheap.com/support/knowledgebase/article.aspx/258/84/what-should-i-do-to-transfer-a-domain-from-namecheap/) - [Network Solutions](https://www.networksolutions.com/help/article/transfer-out-of-network-solutions) - [Squarespace](https://support.squarespace.com/hc/articles/205812338-Transferring-a-domain-away-from-Squarespace) +- [Wix](https://support.wix.com/en/article/transferring-your-wix-domain-away-from-wix-2477749) @@ -163,9 +164,9 @@ Registrants transferring a `.us` domain will always receive a FOA email. --- -## Transfer from Shopify, Block, or Wix +## Transfer from Shopify or Block -Some commerce and site-building platforms (such as Shopify, Block, and Wix) act as both your hosting provider and domain registrar. These platforms typically do not allow you to change nameservers while the domain is registered with them. Because Cloudflare requires your nameservers to point to Cloudflare before a transfer can begin, a direct transfer is not possible. +Some commerce and site-building platforms (such as Shopify and Block) act as both your hosting provider and domain registrar. These platforms typically do not allow you to change nameservers while the domain is registered with them. Because Cloudflare requires your nameservers to point to Cloudflare before a transfer can begin, a direct transfer is not possible. The workaround is to transfer your domain to another registrar first, wait 60 days, then transfer to Cloudflare: diff --git a/src/content/docs/registrar/troubleshooting.mdx b/src/content/docs/registrar/troubleshooting.mdx index 98523cefd16..30e43917d4f 100644 --- a/src/content/docs/registrar/troubleshooting.mdx +++ b/src/content/docs/registrar/troubleshooting.mdx @@ -112,7 +112,7 @@ Your domain may not appear on the [Transfer Domains](https://dash.cloudflare.com ## Cannot update nameservers at your current registrar -Some commerce and site-building platforms (such as Shopify, Block, and Wix) do not allow you to change nameservers while the domain is registered with them. Because Cloudflare requires your nameservers to point to Cloudflare before a transfer can begin, a direct transfer from these platforms is not possible. For the recommended workaround, refer to [Transfer from Shopify, Block, or Wix](/registrar/get-started/transfer-domain-to-cloudflare/#transfer-from-shopify-block-or-wix). +Some commerce and site-building platforms (such as Shopify and Block) do not allow you to change nameservers while the domain is registered with them. Because Cloudflare requires your nameservers to point to Cloudflare before a transfer can begin, a direct transfer from these platforms is not possible. For the recommended workaround, refer to [Transfer from Shopify or Block](/registrar/get-started/transfer-domain-to-cloudflare/#transfer-from-shopify-or-block). ## Email verification required