diff --git a/blog/260102-close-friction-overlay-in-embedded-link.md b/blog/260102-close-friction-overlay-in-embedded-link.md new file mode 100644 index 000000000..f16f3301b --- /dev/null +++ b/blog/260102-close-friction-overlay-in-embedded-link.md @@ -0,0 +1,36 @@ +--- +title: "Close Friction Overlay in Embedded Link" +date: "2026-01-02" +tags: ["Product", "Update", "Link", "UX"] +authors: pmckinney +--- + +A new confirmation overlay now appears when users attempt to close embedded Link during the connection flow, helping prevent accidental drop-offs. + + + +## What's new? + +When users click the close button during the connection flow in embedded Link, they'll now see a friendly confirmation overlay that helps prevent accidental abandonment. + +The new overlay includes: + +- **Exit confirmation prompt** asking "Exit connection set up?" +- **Clear progress warning** that exiting will not save their progress and they'll need to start over +- **Two clear options**: + - "Finish connecting": Returns them to complete the flow + - "Exit without saving": Confirms they want to leave and lose progress + +This improvement **reduces accidental drop-offs**, **improves conversion rates** by giving users a moment to reconsider, and **provides better UX** by setting clear expectations about what happens if they exit. + +![](/img/updates/260102-close-friction-overlay-in-embedded-link.png) + +## Who is this relevant for? + +This update is relevant for all customers using **embedded Link integrations**, particularly those focused on improving connection completion rates and reducing user drop-offs during the onboarding flow. + +> **Note:** This feature requires your implementation to include an [`onClose`](/auth-flow/authorize-embedded-link#use-callback-functions) callback that determines whether the close button is displayed. + +## How to get started? + +No action is required! This feature is **automatically enabled** for all embedded Link integrations. The overlay will appear whenever a user clicks the close button during an active connection flow. diff --git a/static/img/updates/260102-close-friction-overlay-in-embedded-link.png b/static/img/updates/260102-close-friction-overlay-in-embedded-link.png new file mode 100644 index 000000000..1de208be6 --- /dev/null +++ b/static/img/updates/260102-close-friction-overlay-in-embedded-link.png @@ -0,0 +1,3 @@ +version https://git-lfs.github.com/spec/v1 +oid sha256:67e95595259930e6c372bd8c7fdb36080d683393f6ae4cc8237828a8711279d9 +size 54940