Skip to content

Dashboard: Device Analytics: 5GHz client shown under "Unknown" band #1137

Description

@kateatlinksys

Reproduce steps:

  1. Login to Linksys Now.
  2. Connect one client to 2.4GHz and one to 5GHz (single router, no mesh).
  3. Go to Dashboard > Device Analytics > Distribution and Signal tabs.

Actual result:
The 5GHz client is shown under "Unknown" instead of "5GHz" — Distribution shows "2.4GHz: 1 / Unknown: 1 / Wired: 3". (The 2.4GHz client classifies correctly.)

Expected result:
"2.4GHz: 1 / 5GHz: 1 / Wired: 3".

Env.: M60DU-EU / Pinnacle 2.0 FW 1.2.2.26062820 / Linksys Now 2.5.0.700525

Log:
GUI_wifiperformance_error_0715.txt

Screenshot:

Image Image

Metadata

Metadata

Labels

2.xLabeled for 2.x versionconfidence:mediumEvidence present but cross-layer or needs firmware confirmationneed-fw-confirmRoot cause needs firmware-team confirmation before devtriagedAutomated diagnosis complete; root cause investigated (bug lane entry)

Type

Fields

No fields configured for Bug.

Projects

No projects

Milestone

No milestone

Relationships

None yet

Development

No branches or pull requests

Issue actions