@@ -11,55 +11,50 @@ and business transactions.
1111Contact form
1212============
1313
14- To create a new contact, navigate to the :menuselection: `Contacts app `, and click
15- :guilabel: ` Create `. A new form appears where various contact information can be added.
14+ To create a new contact, navigate to the :menuselection: `Contacts app `, and click :guilabel: ` New `. A
15+ new form appears where various contact information can be added.
1616
1717Contact type
1818------------
1919
20- Odoo allows for both :guilabel: ` Individual ` and :guilabel: ` Company ` contacts. Select either
21- :guilabel: `Individual ` or :guilabel: ` Company `, depending on the type of contact that is being added.
20+ Odoo allows for both * Individual * and * Company * contacts. Select either :guilabel: ` Individual ` or
21+ :guilabel: `Company `, depending on the type of contact that is being added.
2222
2323Name
2424----
2525
26- First, fill in the name of the :guilabel: ` Individual ` or :guilabel: ` Company ` . This is how the name
27- appears throughout the database. This field is **mandatory **.
26+ First, fill in the name of the contact . This is how the name appears throughout the database. This
27+ field is **mandatory **.
2828
2929.. tip ::
3030 :guilabel: `Individual ` contacts can have a :guilabel: `Company ` contact linked to it. After
31- selecting :guilabel: `Individual `, a new :guilabel: `Company Name... ` field appears below the
32- first name field.
31+ selecting :guilabel: `Individual `, a new :guilabel: `Company Name... ` field appears below the first
32+ name field.
3333
3434Address
3535-------
3636
37- Next, enter the :guilabel: `Address ` of the :guilabel: `Company ` or :guilabel: `Individual `.
37+ Next, enter the :guilabel: `Address ` of the contact. If the :guilabel: `Individual ` option is chosen,
38+ then the *type of address * can be chosen from a drop-down menu. Options for this drop-down menu
39+ include: :guilabel: `Contact `, :guilabel: `Invoice Address `, :guilabel: `Delivery Address `,
40+ :guilabel: `Follow-up Address `, and :guilabel: `Other Address `.
3841
39- .. tip ::
40- If the :guilabel: `Individual ` option is chosen, then the *type of address * can be chosen from a
41- drop-down menu. Options for this drop-down menu include: :guilabel: `Contact `, :guilabel: `Invoice
42- Address `, :guilabel: `Delivery Address `, :guilabel: `Other Address `, and :guilabel: `Private
43- Address `.
42+ .. image :: contacts/address-type.png
43+ :alt: The contact type drop-down on a new contact creation form.
4444
4545Additional fields
4646-----------------
4747
4848Additional details are included on the initial form. The following fields are available:
4949
50- - :guilabel: `VAT `: Value Added Tax number.
51- - :guilabel: `Citizen Identification `: citizen or government identification number (only available
52- on :guilabel: `Individual `).
5350- :guilabel: `Job Position `: list the job position of the :guilabel: `Individual ` (only available on
5451 :guilabel: `Individual `).
55- - :guilabel: `Phone `: list phone number (with country code). Make a call, send an SMS, or WhatsApp
56- message by hovering over the field on the saved form, and clicking the desired option.
57- - :guilabel: `Mobile `: list mobile phone number (with country code). Make a call, send an SMS, or
58- WhatsApp message by hovering over the field on the saved form, and clicking on the desired option.
59- - :guilabel: `Email `: enter the email address with the domain.
52+ - :guilabel: `Tax ID `: the identification number used for tax and accounting purposes.
53+ - :guilabel: `Partner Level `: select the designated :ref: `partner <contacts/partner-assignment >`
54+ level for this contact from the drop-down menu.
6055- :guilabel: `Website `: enter the full website address, starting with `http ` or `https `.
61- - :guilabel: `Title `: select :guilabel: ` Doctor `, :guilabel: ` Madam `, :guilabel: ` Miss `,
62- :guilabel: ` Mister `, :guilabel: ` Professor `, or create a new one directly from this field .
56+ - :guilabel: `Language `: enter the language used by the contact. All of the emails and documents sent
57+ to this contact are then translated to the selected language .
6358- :guilabel: `Tags `: enter preconfigured tags by typing them in the field, or clicking the drop-down
6459 menu, and selecting one. To create a new one, type the new tag in the field, and click
6560 :guilabel: `Create ` from the resulting drop-down menu.
@@ -71,28 +66,22 @@ At the bottom of the contact form are several tabs. On the :guilabel:`Contacts &
7166contacts can be added that are associated with a :guilabel: `Company ` and related addresses. For
7267example, a specific contact person for the company can be listed here.
7368
74- Multiple addresses can be added on both :guilabel: `Individual ` and :guilabel: `Company ` contacts. To
69+ Multiple addresses can be added to both :guilabel: `Individual ` and :guilabel: `Company ` contacts. To
7570do so, click :guilabel: `Add ` in the :guilabel: `Contacts & Addresses ` tab. Doing so reveals a
7671:guilabel: `Create Contact ` pop-up form, in which additional addresses can be configured.
7772
78- .. image :: contacts/contact-form-add-address.png
79- :align: center
80- :alt: Add a contact/address to the contact form.
81-
82- On the :guilabel: `Create Contact ` pop-up form, start by clicking the default :guilabel: `Other
83- Address ` field at the top to reveal a drop-down menu of address-related options.
84-
85- Select any of the following options:
73+ On the :guilabel: `Create Contact ` pop-up form, select one of the following options for the address
74+ type:
8675
8776- :guilabel: `Contact `: adds another contact to the existing contact form.
8877- :guilabel: `Invoice Address `: adds a specific invoice address to the existing contact form.
8978- :guilabel: `Delivery Address `: adds a specific delivery address to the existing contact form.
90- - :guilabel: `Other Address `: adds an alternate address to the existing contact form.
91- - :guilabel: `Private Address `: adds a private address to the existing contact form.
79+ - :guilabel: `Follow-up Address `: adds a preferred address for follow-up reports and reminders about
80+ overdue invoices.
81+ - :guilabel: `Other Address `: adds an alternate address for the company, such as a subsidiary.
9282
93- .. image :: contacts/create-contact-window.png
94- :align: center
95- :alt: Create a new contact/address on a contact form.
83+ .. image :: contacts/contact-form-add-address.png
84+ :alt: Add a contact/address to the contact form.
9685
9786Once an option is selected, enter the corresponding contact information that should be used for the
9887specified address type.
@@ -127,7 +116,7 @@ Under the :guilabel:`Sales` heading, a specific :guilabel:`Salesperson` can be a
127116contact. To do that, click the :guilabel: `Salesperson ` drop-down field, and select one. Create a new
128117:guilabel: `Salesperson ` by typing the user's name, and making the appropriate selection.
129118
130- Certain :guilabel: `Payment Terms `, or a certain :guilabel: `Pricelist `, can also be set, if needed.
119+ Certain :guilabel: `Payment Terms `, or a specific :guilabel: `Pricelist `, can also be set, if needed.
131120Click the drop-down menu next to :guilabel: `Payment Terms `, and change it to one of the preselected
132121:guilabel: `Payment Terms `, or :guilabel: `Create ` a new one. Select the :guilabel: `Pricelist `
133122drop-down menu to choose the appropriate :guilabel: `Pricelist `.
@@ -138,8 +127,7 @@ Point Of Sale section
138127~~~~~~~~~~~~~~~~~~~~~
139128
140129Under the :guilabel: `Point Of Sale ` heading, enter a :guilabel: `Barcode ` that can be used to
141- identify the contact. Use the :guilabel: `Loyalty Points ` field to track points the user won as part
142- of a *Loyalty Program *.
130+ identify the contact.
143131
144132Purchase section
145133~~~~~~~~~~~~~~~~
@@ -150,7 +138,7 @@ Specify :guilabel:`Payment Terms`, :guilabel:`1099 Box` information, and a prefe
150138Misc section
151139~~~~~~~~~~~~
152140
153- Under the :guilabel: `Misc. ` heading, use :guilabel: `Reference ` field to add any additional
141+ Under the :guilabel: `Misc. ` heading, use the :guilabel: `Reference ` field to add any additional
154142information for this contact. If this contact should only be accessible for one company in a
155143multi-company database, select it from the :guilabel: `Company ` field drop-down list. Use the
156144:guilabel: `Website ` drop-down menu to restrict the publishing of this contact to one website (if
@@ -174,10 +162,12 @@ Internal Notes tab
174162Following the :guilabel: `Accounting ` tab is the :guilabel: `Internal Notes ` tab, where notes can be
175163left on this contact form, just like on the contact form noted above.
176164
165+ .. _contacts/partner-assignment :
166+
177167Partner Assignment tab
178168----------------------
179169
180- Next is the :guilabel: `Partner Assignment ` tab, which by default, includes a :guilabel: `Geolocation `
170+ Next is the :guilabel: `Partner Assignment ` tab, which by default includes a :guilabel: `Geolocation `
181171section, and other partner options, including :guilabel: `Partner Activation ` and :guilabel: `Partner
182172Review ` configurations. These are **only ** present when the *Resellers * module is installed.
183173
@@ -221,17 +211,17 @@ Odoo integrates information from every single app, so there are many smart butto
221211 related to this customer from the *CRM * app are accessible.
222212
223213.. tip ::
224- If the corresponding applications are installed, their related smart buttons appear
225- automatically on a contact form.
214+ If the corresponding applications are installed, their related smart buttons appear automatically
215+ on a contact form.
226216
227217A user can see any :guilabel: `Meetings `, :guilabel: `Sales `, :guilabel: `POS Orders `,
228218:guilabel: `Subscriptions `, project :guilabel: `Tasks `, and the :guilabel: `More ` smart button reveals
229219additional options, via a drop-down menu. A user can even quickly access :guilabel: `Purchases `,
230220:guilabel: `Helpdesk ` tasks, :guilabel: `On-time Rate ` for deliveries, :guilabel: `Invoiced `
231221information, :guilabel: `Vendor Bills `, and the :guilabel: `Partner Ledger ` connected to this contact.
232222
233- Deliveries, documents, loyalty cards, and direct debits are * also * linked to smart buttons, like
234- this, should there be any outstanding/on-file for this contact.
223+ Deliveries, documents, loyalty cards, and direct debits are also linked to smart buttons, like this,
224+ should there be any related to this contact.
235225
236226If the contact is a partner, the user can visit their partner page on the Odoo-built website by
237227clicking the :guilabel: `Go to Website ` smart button.
@@ -245,8 +235,8 @@ that, go to the :icon:`fa-cog` :guilabel:`Action` menu at the top of the contact
245235
246236Then, click :guilabel: `OK ` from the resulting :guilabel: `Confirmation ` pop-up window.
247237
248- With this contact successfully archived, as indicated by a banner at the top, they do not show up
249- in the main contacts page, but they can still be searched for with the :guilabel: `Archived ` filter.
238+ With this contact successfully archived, as indicated by a banner at the top, they do not show up in
239+ the main contacts page, but they can still be searched for with the :guilabel: `Archived ` filter.
250240
251241.. tip ::
252242 A contact can be *unarchived *, if the user decides to work with them again. To do that, just
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