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[IMP] Contacts: Update address types
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content/applications/essentials/contacts.rst

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@@ -11,55 +11,50 @@ and business transactions.
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Contact form
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============
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To create a new contact, navigate to the :menuselection:`Contacts app`, and click
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:guilabel:`Create`. A new form appears where various contact information can be added.
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To create a new contact, navigate to the :menuselection:`Contacts app`, and click :guilabel:`New`. A
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new form appears where various contact information can be added.
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Contact type
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------------
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Odoo allows for both :guilabel:`Individual` and :guilabel:`Company` contacts. Select either
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:guilabel:`Individual` or :guilabel:`Company`, depending on the type of contact that is being added.
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Odoo allows for both *Individual* and *Company* contacts. Select either :guilabel:`Individual` or
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:guilabel:`Company`, depending on the type of contact that is being added.
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Name
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----
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First, fill in the name of the :guilabel:`Individual` or :guilabel:`Company`. This is how the name
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appears throughout the database. This field is **mandatory**.
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First, fill in the name of the contact. This is how the name appears throughout the database. This
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field is **mandatory**.
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.. tip::
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:guilabel:`Individual` contacts can have a :guilabel:`Company` contact linked to it. After
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selecting :guilabel:`Individual`, a new :guilabel:`Company Name...` field appears below the
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first name field.
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selecting :guilabel:`Individual`, a new :guilabel:`Company Name...` field appears below the first
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name field.
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Address
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-------
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Next, enter the :guilabel:`Address` of the :guilabel:`Company` or :guilabel:`Individual`.
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Next, enter the :guilabel:`Address` of the contact. If the :guilabel:`Individual` option is chosen,
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then the *type of address* can be chosen from a drop-down menu. Options for this drop-down menu
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include: :guilabel:`Contact`, :guilabel:`Invoice Address`, :guilabel:`Delivery Address`,
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:guilabel:`Follow-up Address`, and :guilabel:`Other Address`.
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.. tip::
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If the :guilabel:`Individual` option is chosen, then the *type of address* can be chosen from a
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drop-down menu. Options for this drop-down menu include: :guilabel:`Contact`, :guilabel:`Invoice
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Address`, :guilabel:`Delivery Address`, :guilabel:`Other Address`, and :guilabel:`Private
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Address`.
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.. image:: contacts/address-type.png
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:alt: The contact type drop-down on a new contact creation form.
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Additional fields
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-----------------
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Additional details are included on the initial form. The following fields are available:
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- :guilabel:`VAT`: Value Added Tax number.
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- :guilabel:`Citizen Identification`: citizen or government identification number (only available
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on :guilabel:`Individual`).
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- :guilabel:`Job Position`: list the job position of the :guilabel:`Individual` (only available on
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:guilabel:`Individual`).
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- :guilabel:`Phone`: list phone number (with country code). Make a call, send an SMS, or WhatsApp
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message by hovering over the field on the saved form, and clicking the desired option.
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- :guilabel:`Mobile`: list mobile phone number (with country code). Make a call, send an SMS, or
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WhatsApp message by hovering over the field on the saved form, and clicking on the desired option.
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- :guilabel:`Email`: enter the email address with the domain.
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- :guilabel:`Tax ID`: the identification number used for tax and accounting purposes.
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- :guilabel:`Partner Level`: select the designated :ref:`partner <contacts/partner-assignment>`
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level for this contact from the drop-down menu.
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- :guilabel:`Website`: enter the full website address, starting with `http` or `https`.
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- :guilabel:`Title`: select :guilabel:`Doctor`, :guilabel:`Madam`, :guilabel:`Miss`,
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:guilabel:`Mister`, :guilabel:`Professor`, or create a new one directly from this field.
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- :guilabel:`Language`: enter the language used by the contact. All of the emails and documents sent
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to this contact are then translated to the selected language.
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- :guilabel:`Tags`: enter preconfigured tags by typing them in the field, or clicking the drop-down
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menu, and selecting one. To create a new one, type the new tag in the field, and click
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:guilabel:`Create` from the resulting drop-down menu.
@@ -71,28 +66,22 @@ At the bottom of the contact form are several tabs. On the :guilabel:`Contacts &
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contacts can be added that are associated with a :guilabel:`Company` and related addresses. For
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example, a specific contact person for the company can be listed here.
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Multiple addresses can be added on both :guilabel:`Individual` and :guilabel:`Company` contacts. To
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Multiple addresses can be added to both :guilabel:`Individual` and :guilabel:`Company` contacts. To
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do so, click :guilabel:`Add` in the :guilabel:`Contacts & Addresses` tab. Doing so reveals a
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:guilabel:`Create Contact` pop-up form, in which additional addresses can be configured.
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.. image:: contacts/contact-form-add-address.png
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:align: center
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:alt: Add a contact/address to the contact form.
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On the :guilabel:`Create Contact` pop-up form, start by clicking the default :guilabel:`Other
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Address` field at the top to reveal a drop-down menu of address-related options.
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Select any of the following options:
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On the :guilabel:`Create Contact` pop-up form, select one of the following options for the address
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type:
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- :guilabel:`Contact`: adds another contact to the existing contact form.
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- :guilabel:`Invoice Address`: adds a specific invoice address to the existing contact form.
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- :guilabel:`Delivery Address`: adds a specific delivery address to the existing contact form.
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- :guilabel:`Other Address`: adds an alternate address to the existing contact form.
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- :guilabel:`Private Address`: adds a private address to the existing contact form.
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- :guilabel:`Follow-up Address`: adds a preferred address for follow-up reports and reminders about
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overdue invoices.
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- :guilabel:`Other Address`: adds an alternate address for the company, such as a subsidiary.
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.. image:: contacts/create-contact-window.png
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:align: center
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:alt: Create a new contact/address on a contact form.
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.. image:: contacts/contact-form-add-address.png
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:alt: Add a contact/address to the contact form.
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Once an option is selected, enter the corresponding contact information that should be used for the
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specified address type.
@@ -127,7 +116,7 @@ Under the :guilabel:`Sales` heading, a specific :guilabel:`Salesperson` can be a
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contact. To do that, click the :guilabel:`Salesperson` drop-down field, and select one. Create a new
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:guilabel:`Salesperson` by typing the user's name, and making the appropriate selection.
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Certain :guilabel:`Payment Terms`, or a certain :guilabel:`Pricelist`, can also be set, if needed.
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Certain :guilabel:`Payment Terms`, or a specific :guilabel:`Pricelist`, can also be set, if needed.
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Click the drop-down menu next to :guilabel:`Payment Terms`, and change it to one of the preselected
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:guilabel:`Payment Terms`, or :guilabel:`Create` a new one. Select the :guilabel:`Pricelist`
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drop-down menu to choose the appropriate :guilabel:`Pricelist`.
@@ -138,8 +127,7 @@ Point Of Sale section
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~~~~~~~~~~~~~~~~~~~~~
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Under the :guilabel:`Point Of Sale` heading, enter a :guilabel:`Barcode` that can be used to
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identify the contact. Use the :guilabel:`Loyalty Points` field to track points the user won as part
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of a *Loyalty Program*.
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identify the contact.
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Purchase section
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~~~~~~~~~~~~~~~~
@@ -150,7 +138,7 @@ Specify :guilabel:`Payment Terms`, :guilabel:`1099 Box` information, and a prefe
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Misc section
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~~~~~~~~~~~~
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Under the :guilabel:`Misc.` heading, use :guilabel:`Reference` field to add any additional
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Under the :guilabel:`Misc.` heading, use the :guilabel:`Reference` field to add any additional
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information for this contact. If this contact should only be accessible for one company in a
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multi-company database, select it from the :guilabel:`Company` field drop-down list. Use the
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:guilabel:`Website` drop-down menu to restrict the publishing of this contact to one website (if
@@ -174,10 +162,12 @@ Internal Notes tab
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Following the :guilabel:`Accounting` tab is the :guilabel:`Internal Notes` tab, where notes can be
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left on this contact form, just like on the contact form noted above.
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.. _contacts/partner-assignment:
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Partner Assignment tab
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----------------------
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Next is the :guilabel:`Partner Assignment` tab, which by default, includes a :guilabel:`Geolocation`
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Next is the :guilabel:`Partner Assignment` tab, which by default includes a :guilabel:`Geolocation`
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section, and other partner options, including :guilabel:`Partner Activation` and :guilabel:`Partner
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Review` configurations. These are **only** present when the *Resellers* module is installed.
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@@ -221,17 +211,17 @@ Odoo integrates information from every single app, so there are many smart butto
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related to this customer from the *CRM* app are accessible.
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.. tip::
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If the corresponding applications are installed, their related smart buttons appear
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automatically on a contact form.
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If the corresponding applications are installed, their related smart buttons appear automatically
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on a contact form.
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A user can see any :guilabel:`Meetings`, :guilabel:`Sales`, :guilabel:`POS Orders`,
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:guilabel:`Subscriptions`, project :guilabel:`Tasks`, and the :guilabel:`More` smart button reveals
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additional options, via a drop-down menu. A user can even quickly access :guilabel:`Purchases`,
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:guilabel:`Helpdesk` tasks, :guilabel:`On-time Rate` for deliveries, :guilabel:`Invoiced`
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information, :guilabel:`Vendor Bills`, and the :guilabel:`Partner Ledger` connected to this contact.
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Deliveries, documents, loyalty cards, and direct debits are *also* linked to smart buttons, like
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this, should there be any outstanding/on-file for this contact.
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Deliveries, documents, loyalty cards, and direct debits are also linked to smart buttons, like this,
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should there be any related to this contact.
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If the contact is a partner, the user can visit their partner page on the Odoo-built website by
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clicking the :guilabel:`Go to Website` smart button.
@@ -245,8 +235,8 @@ that, go to the :icon:`fa-cog` :guilabel:`Action` menu at the top of the contact
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Then, click :guilabel:`OK` from the resulting :guilabel:`Confirmation` pop-up window.
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With this contact successfully archived, as indicated by a banner at the top, they do not show up
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in the main contacts page, but they can still be searched for with the :guilabel:`Archived` filter.
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With this contact successfully archived, as indicated by a banner at the top, they do not show up in
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the main contacts page, but they can still be searched for with the :guilabel:`Archived` filter.
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.. tip::
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A contact can be *unarchived*, if the user decides to work with them again. To do that, just
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