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Account Recovery Request – Lost 2FA Access #8486

@Parhamfakhar1

Description

@Parhamfakhar1

PyPI Username

parhamfakhari

Reason for request

Hello PyPI Support Team,

I’m opening this issue to request help with recovering access to my PyPI account, as I have permanently lost access to my two-factor authentication (2FA) device.

Account details:

Username: parhamfakhari

Email associated with the account: parhamfakhari.nab2020@gmail.com

What happened

I reset/changed my phone and authentication app, and as a result I lost access to my 2FA codes. I also no longer have any recovery codes available. Because of this, I am currently unable to log in.

Additional important notes

I still have full access to the email address linked to my account.

I have never uploaded any packages on this account, so I cannot provide upload history, file hashes, or release metadata.

I am willing to provide any additional proof of ownership that may be required.

Request

Please let me know what verification steps I need to follow so that you can safely disable 2FA or restore access to my account.

Thank you very much for your time and assistance.

Best regards,
Parham Fakhari

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.

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