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Cannot verify email / stuck in verification loop #8491

@fixdot

Description

@fixdot

PyPI Username

fix

Reason for request

I recently created a new PyPI account with the username fix and the email address fixdot@gmail.com.

However, I am completely stuck in a verification loop:

  • I receive the “Verify your email address” email.
  • When I click the verification link, I am redirected to the login page.
  • Logging in fails because the email is still unverified.
  • The verification link never completes the verification process.
  • I also cannot reset my password because the email is unverified.

As a result, I cannot log in, cannot verify my email, and cannot proceed with my account setup.

Could you please manually verify my email address or unlock the account?

Thank you for your assistance.

Recovery Codes

  • I never generated or have lost access to the recovery codes for my account

Code of Conduct

  • I agree to follow the PSF Code of Conduct

Acknowledgement

  • I understand that it may take a significant amount of time to process my account recovery request.

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    account-recoveryUsers needing assistance with account recoveryunverified emailemails that have been unverified from accounts that were not enabled with 2FA

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