Feedback Buttons Can Be Clicked Again After Initial Click

[drobbins-ancile]

Reproducible in:

slack 4.47.72
python 3.13.12

The slack_bolt version

1.27.0

OS info

ProductName: macOS
ProductVersion: 26.2
BuildVersion: 25C56

Steps to reproduce:

(Share the commands to run, source code, and project settings (e.g., setup.py))

1. Implement feedback buttons following the [documentation example](https://docs.slack.dev/tools/bolt-python/concepts/ai-apps/#adding-and-handling-feedback_
2. Post a message in slack from your app with feedback buttons
3. End user clicks the positive feedback button. Feedback button icon changes to "active" version
4. End user clicks positive feedback button again.
5. Feedback event is sent to your slack APP on every click, event if the feedback button is already selected

Expected result:

There should be two possibilities:

1. No action is taken as the feeback button was already clicked
2. A different event is sent to indicate the user "unclicked" the previously selected feedback button

Actual result:

A feedback event is sent to your application every time the user clicks the feedback button when it has already been selected.

[mwbrooks]

Hey @drobbins-ancile 👋🏻 Thanks for the feedback and detailing the steps to reproduce.

This is a back-end issue and I'll pass it directly to the team behind the feature. They're still actively working on this area, so I'll pass back any response that I can.

Are you finding that your app is being spammed with the feedback button events? Or, is this is something that you've discovered while developing it?

[drobbins-ancile]

Hey @drobbins-ancile 👋🏻 Thanks for the feedback and detailing the steps to reproduce.

This is a back-end issue and I'll pass it directly to the team behind the feature. They're still actively working on this area, so I'll pass back any response that I can.

Are you finding that your app is being spammed with the feedback button events? Or, is this is something that you've discovered while developing it?

Discovered while developing. Our app is internal so it's not a huge deal. Just bad user experience. Thanks for passing it along.

[zimeg]

👋 This might be expected behavior to accept changed responses or perhaps lots of good feedback 👾

We don't have automatic detection for repeated feedback actions included with the SDK at this time, but keeping track of presses using a "set" and a unique key might make skipping those events possible:

seen = set()
# ...
  key = f"{user_id}:{message_ts}:{value}"
  if key in seen:
      return
  seen.add(key)