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17 changes: 13 additions & 4 deletions src/pages/guides/faq.md
Original file line number Diff line number Diff line change
Expand Up @@ -39,6 +39,7 @@ This document provides answers to frequently asked questions about Adobe Develop
- [How do I retract, mark as pending, modify or re-publish my listing on Developer Distribution?](#how-do-i-retract-mark-as-pending-modify-or-re-publish-my-listing-on-developer-distribution)
- [How do I set up an account with FastSpring to collect revenue for my first paid listing?](#how-do-i-set-up-an-account-with-fastspring-to-collect-revenue-for-my-first-paid-listing)
- [What do I do when I get “Access Denied” upon login?](#what-do-i-do-when-i-get-access-denied-upon-login)
- [I don't see my listings after logging in.](#I-don't-see-my-listings-after-logging-in)
- [What is the revenue share for paid products?](#what-is-the-revenue-share-for-paid-products)
- [What should I do to get support with development?](#what-should-i-do-to-get-support-with-development)
- [How do Categories and Tags work?](#how-do-categories-and-tags-work)
Expand Down Expand Up @@ -131,7 +132,15 @@ Please contact [CC Integrations Review](https://partners.adobe.com/exchangeprogr

### What do I do when I get “Access Denied” upon login?

First, if you have both an Enterprise and Personal account, you can try to login with the other. Next, if you are in an Enterprirse, you should contact your Adobe Admin to get access. If you are not aware of who it is, see [this link](https://helpx.adobe.com/enterprise/kb/contact-administrator.html). You can also consult the Admin Console Guide [here](https://helpx.adobe.com/enterprise/admin-guide.html/enterprise/using/users.ug.html). Adobe Employees can use the slack channel to get help [here](https://adobe-torq.slack.com/archives/C20KF6FAP). If you work for an Enterprise we recommend that you do not use your Personal account to develop any shared plugins.
First, if you have both an Enterprise and Personal account, you can try to login with the other. Next, if you are in an Enterprirse, you should contact your Adobe Admin to get access. If you are not aware of who it is, see [this link](https://helpx.adobe.com/enterprise/kb/contact-administrator.html). You can also consult the Admin Console Guide [here](https://helpx.adobe.com/enterprise/admin-guide.html/enterprise/using/users.ug.html). Adobe Employees can use [this slack channel to get help](https://adobe-torq.slack.com/archives/C20KF6FAP). If you work for an Enterprise we recommend that you do not use your Personal account to develop any shared plugins.

### I don't see my listings after logging in.

Your listings may be grouped under different organizations. Click the name next to your profile icon on the upper righthand corner to see a list of organizations you belong to:

![Developer organization picker](../images/developer_org_picker.png)

More information about the organization picker is available in the [Developer Console documentation](https://developer.adobe.com/developer-console/docs/guides/getting-started/#switching-between-your-organizations).

### What is the revenue share for paid products?

Expand Down Expand Up @@ -232,18 +241,18 @@ Before submitting to the Marketplace, please edit your `manifest.json` to an a.b
If you work offline, in a setting where access to the internet is extremely limited, or otherwise in another "Feature Restricted Licensing" Adobe installation environment where you do not install the Creative Cloud desktop app, you can still install and use scripts, plugins, extensions, or C++ plugins:

**Scripts**
- Do not require CCD or the internet (typically).
- Do not require Creative Cloud desktop app or the internet (typically).

**UXP**
- Should work thought double-click install or UPIA.
- Cannot be downloaded from the Exchange first, as it would tie to a specific user.

**CEP**
- Should work, can be installed via UPIA even without CCD present.
- Should work, can be installed via UPIA even without Creative Cloud desktop app present.
- Cannot be downloaded from the Exchange first, as it would tie to a specific user

**C++ plug-ins**
- Usually have no reliance on CCD or being online unless the developer mandates it
- Usually have no reliance on Creative Cloud desktop app or being online unless the developer mandates it
- Cannot be downloaded from the Exchange first, as it would tie to a specific user.

### I’m stuck! Can you help me?
Expand Down
Binary file added src/pages/images/developer_org_picker.png
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