BDMS-897: In-app bug report and feature request panel

public/content/report-a-bug.md

@@ -1,22 +1,24 @@
 ---
 title: Report a Bug
-deck: Found something broken or have a suggestion? Let us know.
+deck: Found something broken or have a suggestion? Use the in-app reporter.
 ---
 
 ## How to report an issue
 
-If you've encountered an error, unexpected behavior, or have a suggestion for improvement, we want to know about it! Your feedback is essential to help us improve Ocotillo. Please email us with bug reports or feature requests at [ocotillo-nmbg@nmt.edu](mailto:ocotillo-nmbg@nmt.edu).
+Use the **Get Help** button in the top right corner of any page. It opens a panel where you can:
 
-## What to include
+- **Report a Bug** — describe what went wrong, and it gets filed directly as a JIRA ticket
+- **Request a Feature** — describe a problem and what you'd like Ocotillo to do differently
 
-A good bug report includes:
+Your name, email, current page, and browser are captured automatically so you don't have to include them.
+
+## What makes a good bug report
 
 - **What you expected to happen**
 - **What actually happened**
-- **Steps to reproduce** -- the more specific the better
-- **Browser and operating system** (e.g. Chrome on macOS)
-- **Screenshots are extremely helpful** if the issue is visual
+- **Steps to reproduce** — the more specific the better
+- **Screenshots** are extremely helpful if the issue is visual
 
 ## Contact
 
-For urgent issues or questions, reach out directly to the development team at [ocotillo-nmbg@nmt.edu](mailto:ocotillo-nmbg@nmt.edu).
+For urgent issues, email the development team directly at [ocotillo-nmbg@nmt.edu](mailto:ocotillo-nmbg@nmt.edu).