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Escalation2-0/README.md

Hi, I'm Patrick Hall 👋

I'm an annuity and life insurance operations professional moving into business configuration and automation. I bring hands-on experience with in-force servicing and new business, and I'm building technical skills in Microsoft Copilot Studio, Java, Python, Dialogflow, Orange, and data analysis. I'm currently taking college courses in AI and programming at DMACC.

Projects

Project What it is Tools
Copilot Studio agent prototypes Hackathon build & demo lead: a service-form validator and a process improvement finder, tested on synthetic data Microsoft Copilot Studio
RetirementHelper chatbot A 7-intent retirement Q&A agent with fallback handling and documented test results Dialogflow ES
Insurance claims fraud analysis Fraud patterns in 1,000 insurance claims (t-test, severity breakdown) Orange Data Mining
AI fundamentals coursework Generative AI comparisons, neural network experiments, Power BI and Airtable, Python TensorFlow Playground, Power BI, Airtable, Python/Colab
Copilot Studio Coach An offline Android app I directed an AI agent to build so I could learn Copilot Studio Android WebView, HTML/JS (AI-assisted)
Learning Journey A running log of what I'm learning –

Skills

Copilot Studio Dialogflow ES Java Python Coral Orange Power BI Airtable TensorFlow Playground Testing & validation Process improvement Annuities & life insurance

📫 Contact: Escalation2.0@gmail.com

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  1. Learning-Journey Learning-Journey Public

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  2. Escalation2-0 Escalation2-0 Public

    Profile README

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    Dialogflow ES retirement Q&A chatbot: 7 intents, fallback handling, documented test results (AAI101 mini-project)

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    No-code fraud pattern analysis of 1,000 insurance claims in Orange Data Mining (t-test, severity breakdown)

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    AAI101 Intro to AI coursework: ChatGPT/Gemini/Claude comparisons, TensorFlow Playground, Power BI, Airtable, Python (Colab)

    Jupyter Notebook

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    Offline Android study app for Microsoft Copilot Studio: 12 lessons, quizzes, glossary (AI-assisted build)

    JavaScript