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Files on USB stick are not showing #154

Closed as duplicate
Closed as duplicate
Files on USB stick are not showing#154
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duplicateThis issue or pull request already exists

Description

@dhalucario
dhalucario
opened on Apr 14, 2025

Checklist

  • I can reproduce the bug with the latest version given here.
  • I made sure that there are no existing issues - open or closed - to which I could contribute my information.
  • I made sure that there are no existing discussions - open or closed - to which I could contribute my information.
  • I have read the FAQs inside the app (Menu -> About -> FAQs) and my problem isn't listed.
  • I have taken the time to fill in all the required details. I understand that the bug report will be dismissed otherwise.
  • This issue contains only one bug.
  • I have read and understood the contribution guidelines.

Affected app version

1.0.1

Affected Android/Custom ROM version

Fairphone Android 14 (Build Number: FP5.UT2M.B.113.20250319)

Affected device model

Fairphone 5

How did you install the app?

GitHub releases

Steps to reproduce the bug

  1. Plug in USB stick
  2. Open the app
  3. Tap on Internal > USB

Expected behavior

I expected to see my files which are located on the USB stick

Actual behavior

The list with files is empty

Screenshots/Screen recordings

Image

Additional information

USB stick:

Image

Activity

  1. dhalucario
    added
    bugSomething is not working
    needs triageIssue is not yet ready for PR authors to take up
    on Apr 14, 2025

  2. Aga-C commented on Apr 14, 2025

    @Aga-C
    Aga-C
    on Apr 14, 2025
    Contributor

    Do other Android file managers see any files on your USB stick?

  3. Aga-C
    added
    waiting for authorIf the author does not respond, the issue will be closed. Otherwise, the label will be removed.
    question
    on Apr 14, 2025

  4. dhalucario commented on Apr 14, 2025

    @dhalucario
    dhalucario
    on Apr 14, 2025
    Author

    Do other Android file managers see any files on your USB stick?

    Yes I can see them in the Google one

  5. dhalucario commented on Apr 14, 2025

    @dhalucario
    dhalucario
    on Apr 14, 2025
    Author
    Image

  6. naveensingh commented on Apr 14, 2025

    @naveensingh
    naveensingh
    on Apr 14, 2025
    Member

    This looks related to or a duplicate of #53

  7. Aga-C commented on Apr 14, 2025

    @Aga-C
    Aga-C
    on Apr 14, 2025
    Contributor

    Were you prompted to give a permission to USB device contents?

  8. dhalucario commented on Apr 14, 2025

    @dhalucario
    dhalucario
    on Apr 14, 2025
    Author

    Were you prompted to give a permission to USB device contents?

    Nope. It says in the settings I granted all permissions. I will send a screenshot in a sec, after changing the phones language.

  9. dhalucario commented on Apr 14, 2025

    @dhalucario
    dhalucario
    on Apr 14, 2025
    Author
    Image
  10. Aga-C
    added
    device/software specificIssues concerning devices with some specific hardware/software
    and removed
    waiting for authorIf the author does not respond, the issue will be closed. Otherwise, the label will be removed.
    question
    on Apr 14, 2025

  11. Aga-C commented on Apr 14, 2025

    @Aga-C
    Aga-C
    on Apr 14, 2025
    Contributor

    Please reinstall the app, plug in the USB device, and check once again. The app should ask for the permission to read and write to the external storage.

  12. Aga-C
    added
    waiting for authorIf the author does not respond, the issue will be closed. Otherwise, the label will be removed.
    and removed
    device/software specificIssues concerning devices with some specific hardware/software
    on Apr 14, 2025

  13. dhalucario commented on Apr 14, 2025

    @dhalucario
    dhalucario
    on Apr 14, 2025
    Author

    Hey, I tried that. It did not work.

  14. Aga-C
    added
    device/software specificIssues concerning devices with some specific hardware/software
    and removed
    waiting for authorIf the author does not respond, the issue will be closed. Otherwise, the label will be removed.
    on Apr 14, 2025

  15. dhalucario commented on Apr 14, 2025

    @dhalucario
    dhalucario
    on Apr 14, 2025
    Author

    Hey, just to make sure we are on the same page, I got this notification and pressed ok:

    Image

    And then I set this to enabled and swiped back:

    Image

  16. Aga-C commented on Apr 14, 2025

    @Aga-C
    Aga-C
    on Apr 14, 2025
    Contributor

    After connecting a USB device, the app should ask for permission where you choose the device to be shared with File Manager.

  17. dhalucario commented on Apr 14, 2025

    @dhalucario
    dhalucario
    on Apr 14, 2025
    Author

    When plugging in the USB stick while the app is open I do not see anything happen.

  18. naveensingh commented on Apr 15, 2025

    @naveensingh
    naveensingh
    on Apr 15, 2025
    Member

    You may try the following:

    • Clear data/storage explicitly in system app manager
    • Reopen app and grant all files access
    • Connect and select USB drive in Fossify File Manager
    • When you get a request to confirm external storage access, tap OK and properly grant permission to the USB drive using system file manager.

    Whatever the result, the root cause is same as #53. Closing as duplicate.

  19. naveensingh
    closed this as a duplicateof Allowing storage access to USB device and later connecting a different USB device doesn't allow access to that device and doesn't prompt for access either #53 on Apr 15, 2025
  20. naveensingh
    added
    duplicateThis issue or pull request already exists
    and removed
    device/software specificIssues concerning devices with some specific hardware/software
    bugSomething is not working
    needs triageIssue is not yet ready for PR authors to take up
    on Apr 15, 2025
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