[18.0][IMP] rma: Add Create RMA button to rma page#574
[18.0][IMP] rma: Add Create RMA button to rma page#574victoralmau wants to merge 3 commits intoOCA:18.0from
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Hi @pedrobaeza, @sbejaoui, @chienandalu, |
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Can you expand a bit the purpose of the PR? |
Use case example:
This wizard is designed to simplify the process of creating RMA 2 directly from RMA 1. |
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I'm afraid I still don't understand RMA from RMA case, but I don't want to block this. |
If a customer (me) purchases something, create a return (RMA 1), and wants to return the item they received, an RMA 2 must be created to process it. |
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Do you mean like a second attempt after the first one was finished? |
That's right; for example, the product being returned to the customer (in RMA 1) is broken. |
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OK, but at the end, the RMA is linked to the original one. This is only an accelerator for not having to go to the original sales order, isn't it? |
No, this is a new RMA. Since this wizard isn't available, and RMA 1 isn't linked to RMA 2, you need to go to the delivery picking (RMA 1) and use the “Return” button there to create RMA 2. |
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We want to simplify this process (which can currently be performed by clicking the "Return" button on the delivery picking) and make it possible to carry it out from the RMA page TT61741
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Add Create RMA button to rma page
Please @pedrobaeza and @carlos-lopez-tecnativa can you review it?
@Tecnativa TT61741