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OceanCyanTech edited this page May 31, 2022 · 2 revisions

Finding Problems

  • In order to find the root cause of a specific problem, log is written whenever an exception occurs. To Access the log file,
  1. Open Start Menu
  2. Search "CompInfoUI"
  3. Right click on "CompInfoUI" and click on Open File Location. File Explorer will open with this location: "C:\ProgramData\Microsoft\Windows\Start Menu\Programs".
  4. Right click again on "CompInfoUI.ink", the shortcut file and click on Open file location. image
  5. You will be directed to "C:\Program Files (x86)\CompInfoUI".
  6. Locate "log_en.txt" in the same folder.
  7. Open the log file and then according to the date & time, raise an issue here with log text: https://github.com/OceanCyanTech/CompInfo/issues

Hope you find this useful. If not, please raise an issue here: https://github.com/OceanCyanTech/CompInfo/issues

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