Check Incident Count for Assigmnet group and fetch its active incidents#239
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✅ Valid PR for ActionPack Thank you for your contribution. This PR complies with the CONTRIBUTING.md. |
SapphicFire
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SapphicFire
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Thank you for your contribution. I appreciate the idea and simplicity of having an action for this, but request that you change from using a Script step to using the Look Up Records step which is designed for exactly this sort of use case and provides you with the record count by design.
| <sys_hub_step_instance action="INSERT_OR_UPDATE"> | ||
| <action display_value="Check Incident Count For Assignment Group">b785943e53f036505689f7e0a0490e45</action> | ||
| <cid>13af7237-d6b8-4d69-8e7f-ccc22f8d94d4</cid> | ||
| <error_handling_type>1</error_handling_type> | ||
| <extended_inputs/> | ||
| <extended_inputs/> | ||
| <extended_outputs/> | ||
| <icon/> | ||
| <inputs/> | ||
| <label>Script step</label> | ||
| <order>1</order> | ||
| <outputs/> | ||
| <section/> | ||
| <step_type display_value="Script">106afb6647032200b4fad7527c9a71e7</step_type> | ||
| <sys_created_by>admin</sys_created_by> | ||
| <sys_created_on>2025-10-28 15:22:16</sys_created_on> | ||
| <sys_id>d882647253b436505689f7e0a0490e6a</sys_id> | ||
| <sys_mod_count>17</sys_mod_count> | ||
| <sys_scope display_value="Action Pack">b812ceb69337a210633378917cba10bc</sys_scope> | ||
| <sys_updated_by>admin</sys_updated_by> | ||
| <sys_updated_on>2025-10-28 17:44:53</sys_updated_on> |
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Instead of using a Script, use the Look Up Records step
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Thank you for your submission. Please complete your contribution by adding the necessary elements and resubmit or update this pull request for further review. Closing this for now. Once you make additional changes, feel free to re-open this Pull Request or create a new one. |
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@SapphicFire Thank you |
2 participants
This action finds all active incidents for a selected Assignment Group.
It returns the number of active incidents for that assignment group and a list with each incident’s number, priority, and state as output