Cancel struck slack conversations

[raghavs046]

PR Description:

This script will mark the struck slack conversation as canceled. Allowing users to interact with Servicenow smoothly.

Pull Request Checklist

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[ravichandra1998g]

Hello @raghavs046

The script doesn't specify slack conversations. The conversations can be from any external application like Microsoft teams/virtual agent etc..

Please modify the readme accordingly so that it'll be helpful to anyone wants to explore the use case.

[raghavs046]

@ravichandra1998g The device_type=slack specify the source of conversation. I have added the same in README file as well. Please review.

[ravichandra1998g]

looks good to me.