Identify Inactive users with Open tickets

[anjimuvva]

PR Description:

ServiceNow Background Script – Identify Inactive Users with Open Incidents

This background script helps admin to identify inactive users who still have open incidents assigned to them.
It’s particularly useful during user cleanup, offboarding audits, or reassignment activities to ensure no tickets remain unaddressed.

Pull Request Checklist

Overview

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• I have read and understood the CONTRIBUTING.md guidelines
• My pull request has a descriptive title that accurately reflects the changes and the description has been filled in above.
• I've included only files relevant to the changes described in the PR title and description
• I've created a new branch in my forked repository for this contribution

Code Quality

• My code is relevant to ServiceNow developers
• My code snippets expand meaningfully on official ServiceNow documentation (if applicable)
• I've disclosed use of ES2021 features (if applicable)
• I've tested my code snippets in a ServiceNow environment (where possible)

Repository Structure Compliance

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  • Core ServiceNow APIs/
  • Server-Side Components/
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Documentation

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Restrictions

• My PR does not include XML exports of ServiceNow records
• My PR does not contain sensitive information (passwords, API keys, tokens)
• My PR does not include changes that fall outside the described scope

[kmxo]

Sounds good to me.