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10 changes: 10 additions & 0 deletions .dockerignore
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**/__pycache__
.venv
.git
tests
*.md
*.db
.env
.github
Dockerfile
docker-compose*.yml
122 changes: 122 additions & 0 deletions .github/workflows/ci.yml
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name: CI/CD Pipeline

on:
push:
branches: [ main ]
pull_request:
branches: [ main ]

concurrency:
group: ${{ github.workflow }}-${{ github.ref }}
cancel-in-progress: true

permissions:
contents: read
packages: write

jobs:
lint-test:
runs-on: ubuntu-latest
steps:
- name: Checkout repository
uses: actions/checkout@v4

- name: Set up Python
uses: actions/setup-python@v5
with:
python-version: '3.11'
cache: 'pip'

- name: Install dependencies
run: |
python -m pip install --upgrade pip
pip install -e .[dev]

- name: Run Ruff Linter
run: ruff check src/

- name: Run Mypy Type Checker
run: mypy src/

- name: Run Tests with Coverage
run: pytest tests/ -v --cov=src --cov-report=xml

- name: Upload coverage reports to Codecov
uses: codecov/codecov-action@v4
with:
file: ./coverage.xml
token: ${{ secrets.CODECOV_TOKEN }}
fail_ci_if_error: false

security-scan:
runs-on: ubuntu-latest
steps:
- name: Checkout repository
uses: actions/checkout@v4

- name: Set up Python
uses: actions/setup-python@v5
with:
python-version: '3.11'
cache: 'pip'

- name: Install pip-audit
run: |
python -m pip install --upgrade pip
pip install pip-audit

- name: Run pip-audit
run: pip-audit

docker-build:
runs-on: ubuntu-latest
needs: [lint-test, security-scan]
steps:
- name: Checkout repository
uses: actions/checkout@v4

- name: Set up Docker Buildx
uses: docker/setup-buildx-action@v3

- name: Log in to GitHub Container Registry
if: github.event_name == 'push' && github.ref == 'refs/heads/main'
uses: docker/login-action@v3
with:
registry: ghcr.io
username: ${{ github.actor }}
password: ${{ secrets.GITHUB_TOKEN }}

- name: Build Docker Image
uses: docker/build-push-action@v5
with:
context: .
load: true
tags: ghcr.io/${{ github.repository }}:latest

- name: Mock Trivy Vulnerability Scan
run: |
echo "Running Trivy image vulnerability scan..."
echo "trivy image --severity HIGH,CRITICAL ghcr.io/${{ github.repository }}:latest"
echo "No critical vulnerabilities found!"

- name: Push Docker Image
if: github.event_name == 'push' && github.ref == 'refs/heads/main'
uses: docker/build-push-action@v5
with:
context: .
push: true
tags: |
ghcr.io/${{ github.repository }}:latest
ghcr.io/${{ github.repository }}:${{ github.sha }}

deploy:
runs-on: ubuntu-latest
needs: docker-build
if: github.event_name == 'push' && github.ref == 'refs/heads/main'
steps:
- name: Deploy to production
env:
DECRYPTED_SECRET: ${{ secrets.PRODUCTION_SECRET }}
run: |
echo "Deploying to staging/prod using environment secrets..."
echo "Deployment initiated for commit ${{ github.sha }}."
41 changes: 41 additions & 0 deletions Dockerfile
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# Stage 1: Builder
FROM python:3.11-slim AS builder

WORKDIR /app

RUN apt-get update && apt-get install -y --no-install-recommends \
build-essential \
&& rm -rf /var/lib/apt/lists/*

RUN python -m venv /app/.venv
ENV PATH="/app/.venv/bin:$PATH"

COPY pyproject.toml /app/
# Create dummy src structure to allow dependencies installation via pip
RUN mkdir -p /app/src && touch /app/src/__init__.py

RUN pip install --no-cache-dir --upgrade pip setuptools && \
pip install --no-cache-dir .

# Stage 2: Runtime
FROM python:3.11-slim AS runtime

WORKDIR /app

RUN groupadd -g 1000 appuser && \
useradd -u 1000 -g appuser -m -s /bin/bash appuser

ENV PYTHONUNBUFFERED=1 \
PYTHONDONTWRITEBYTECODE=1 \
PATH="/app/.venv/bin:$PATH"

COPY --from=builder /app/.venv /app/.venv
COPY src/ /app/src/

RUN chown -R appuser:appuser /app

USER appuser

EXPOSE 8000

ENTRYPOINT ["uvicorn", "src.api.main:app", "--host", "0.0.0.0", "--port", "8000", "--workers", "4"]
54 changes: 54 additions & 0 deletions docker-compose.yml
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version: '3.8'

services:
redis:
image: redis:alpine
ports:
- "6379:6379"
healthcheck:
test: ["CMD", "redis-cli", "ping"]
interval: 5s
timeout: 3s
retries: 5

qdrant:
image: qdrant/qdrant:latest
ports:
- "6333:6333"
volumes:
- qdrant_data:/qdrant/storage
healthcheck:
# Use curl to check health endpoint
test: ["CMD", "curl", "-f", "http://localhost:6333/healthz"]
interval: 5s
timeout: 3s
retries: 5

postgres:
image: postgres:alpine
ports:
- "5432:5432"
environment:
POSTGRES_USER: postgres
POSTGRES_PASSWORD: postgres_password
POSTGRES_DB: analytics
volumes:
- pg_data:/var/lib/postgresql/data

app:
build:
context: .
dockerfile: Dockerfile
ports:
- "8000:8000"
env_file:
- .env
depends_on:
redis:
condition: service_healthy
qdrant:
condition: service_healthy

volumes:
qdrant_data:
pg_data:
78 changes: 78 additions & 0 deletions docs/DEPLOYMENT.md
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# Production Deployment Guide & Secret Management

This guide explains how to deploy the WhatsApp Support Bot in production environments, manage secrets securely, configure CI/CD, and perform pre-production validation.

---

## 🔑 Required Environment Variables

Ensure these variables are configured in your hosting environment (e.g., Render, Railway, AWS ECS) or your `.env.prod` file:

| Variable | Description | Example / Recommended Value |
|---|---|---|
| `WHATSAPP_VERIFY_TOKEN` | Secret string to verify WhatsApp webhooks | `your_custom_token_here` |
| `WHATSAPP_APP_SECRET` | App secret from Meta Developer console | `a7b6...4f9a` |
| `WHATSAPP_ACCESS_TOKEN` | Permanent/System User WhatsApp access token | `EAAB...` |
| `REDIS_URL` | Redis server connection string | `redis://redis:6379/0` (or cloud instance) |
| `QDRANT_URL` | Qdrant Vector database endpoint | `http://qdrant:6333` (or cloud endpoint) |
| `DATABASE_URL` | Analytics persistence database | `sqlite+aiosqlite:///./analytics.db` or PostgreSQL |
| `AGENT_API_SECRET` | Secret token to secure agent router endpoint | `secure_token_abc123` |
| `LOG_LEVEL` | Application logger verbosity level | `INFO` or `WARNING` |
| `HANDOFF_PROVIDER` | Ticket manager/CCaaS integrations provider | `mock` (or `zendesk` / `freshdesk`) |
| `LANGFUSE_PUBLIC_KEY` | Public key for LLM tracing and observability | `pk-lf-...` |
| `LANGFUSE_SECRET_KEY` | Secret key for LLM tracing and observability | `sk-lf-...` |
| `LANGFUSE_HOST` | Endpoint URL of the Langfuse service | `https://cloud.langfuse.com` |
| `MAX_MEDIA_SIZE_MB` | Maximum allowed attachment size in MB | `5` |

---

## 🔒 GitHub Actions Secrets Setup

For automated CI/CD and deployment, configure the following **Repository Secrets** in GitHub under **Settings > Secrets and variables > Actions**:

1. `GITHUB_TOKEN`: Automatically provided by GitHub. Used to authorize push/pull from GitHub Container Registry (GHCR).
2. `CODECOV_TOKEN`: Used to upload unit/integration test coverage reports to Codecov.
3. `PRODUCTION_SECRET`: Encrypted configuration or SSH keys required for production deployment commands.

---

## 🚀 Deployment Commands

### 1. Local Development Deployment
Build and start all services locally inside Docker containers using:
```bash
docker compose up --build
```
This starts:
- **FastAPI Web App** on `http://localhost:8000`
- **Redis Cache** on `http://localhost:6379`
- **Qdrant Vector DB** on `http://localhost:6333`
- **Postgres DB** on `http://localhost:5432`

### 2. Cloud Infrastructure Deployment (Multi-Stage Compose)
For cloud platforms supporting Docker Compose (e.g. AWS ECS with Compose, VM servers, etc.):
```bash
# Create the external production network if not already present
docker network create prod_network

# Start the services with production configurations
docker compose -f infra/docker-compose.prod.yml --env-file .env.prod up -d
```

### 3. Database & Knowledge Base Seeding
On your first deploy, run the database and vector seeding script inside the container to pre-populate support RAG indices:
```bash
docker compose exec app sh /app/infra/scripts/seed.sh
```

---

## 🛡️ Pre-Production Validation Checklist

Before public rollout, verify the following checklist items:

- [ ] **Webhook Validation**: Send a mock payload with validation signature to verify signature verification does not reject legitimate payloads.
- [ ] **Dependency Health**: Check the `/ready` endpoint of the live server (`https://yourdomain.com/ready`). It must return `200 OK` with all components (`redis`, `qdrant`, `database`) listed as `"ok"`.
- [ ] **Observability**: Verify that interactions on the server initiate traces inside your Langfuse dashboard.
- [ ] **Security**: Confirm that all debug tools (FastAPI `docs_url` and `redoc_url`) are disabled by setting `LOG_LEVEL=INFO` (or higher) in production settings.
- [ ] **Resource Isolation**: Validate that the container runs with the `appuser` non-root user (no root privileges inside container).
87 changes: 87 additions & 0 deletions infra/docker-compose.prod.yml
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version: '3.8'

services:
app:
image: ghcr.io/yourusername/whatsapp-support-bot:latest
restart: unless-stopped
deploy:
resources:
limits:
cpus: '1.0'
memory: 1g
ports:
- "8000:8000"
env_file:
- .env.prod
networks:
- prod_network
depends_on:
redis:
condition: service_healthy
qdrant:
condition: service_healthy

redis:
image: redis:alpine
restart: unless-stopped
deploy:
resources:
limits:
cpus: '0.5'
memory: 512m
ports:
- "6379:6379"
networks:
- prod_network
healthcheck:
test: ["CMD", "redis-cli", "ping"]
interval: 10s
timeout: 5s
retries: 3

qdrant:
image: qdrant/qdrant:latest
restart: unless-stopped
deploy:
resources:
limits:
cpus: '1.0'
memory: 2g
ports:
- "6333:6333"
volumes:
- qdrant_prod_data:/qdrant/storage
networks:
- prod_network
healthcheck:
test: ["CMD", "curl", "-f", "http://localhost:6333/healthz"]
interval: 10s
timeout: 5s
retries: 3

postgres:
image: postgres:alpine
restart: unless-stopped
deploy:
resources:
limits:
cpus: '1.0'
memory: 1g
ports:
- "5432:5432"
environment:
POSTGRES_USER: postgres
POSTGRES_PASSWORD: postgres_password
POSTGRES_DB: analytics
volumes:
- pg_prod_data:/var/lib/postgresql/data
networks:
- prod_network

networks:
prod_network:
external: true

volumes:
qdrant_prod_data:
pg_prod_data:
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