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Customer Behavior Analysis Project

📊 Overview

This project analyzes customer shopping behavior to uncover insights that help businesses improve marketing strategies and product recommendations. It demonstrates end‑to‑end data analytics skills — from data cleaning and SQL querying to visualization and reporting.

📁 Dataset

The dataset contains customer transaction details, product categories, purchase amounts, and demographics.

🧰 Tools & Technologies

  • Python – Data loading, cleaning, and exploratory data analysis (EDA)
  • SQL (MySQL) – Querying and aggregating customer data
  • Power BI – Dashboard creation and visualization
  • Jupyter Notebook – Code execution and documentation
  • GitHub – Version control and project hosting

⚙️ Steps Performed

  1. Loaded dataset using Python (Pandas)
  2. Cleaned and transformed data for analysis
  3. Performed EDA to identify trends and patterns
  4. Executed SQL queries for deeper insights
  5. Built interactive Power BI dashboards
  6. Created a final report and presentation summarizing findings

📈 Dashboard Highlights

  • Customer segmentation by purchase frequency and amount
  • Product category performance
  • Monthly revenue trends
  • Insights on customer retention and churn

📊 Results

  • Identified top‑spending customer groups
  • Highlighted seasonal buying patterns
  • Provided actionable insights for marketing optimization

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customer behavior analysis end to end captsone project using excel , power bi , python and sql

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