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Add FAQ: How to give finance team access to billing portal#2729

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Add FAQ: How to give finance team access to billing portal#2729
jannikmaierhoefer wants to merge 1 commit intomainfrom
cursor/billing-portal-access-faq-ba73

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Summary

Adds a new FAQ entry at /faq/all/billing-portal-access that explains how to grant finance team members access to Langfuse Cloud billing and invoices.

Context

Based on a recurring support question: users expect a Langfuse role/permission for billing access, but billing is managed entirely through the Stripe Customer Portal with email-based authentication.

Content

The FAQ covers:

  • Clarification that billing access is not tied to Langfuse user roles
  • How the Stripe Customer Portal login works (email + verification code)
  • Two options for granting access:
    1. Share the portal link directly
    2. Update the billing email to a shared alias
  • Links to related billing/pricing docs

Tags

Tagged with platform and cloud to appear alongside other cloud-related FAQs.

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Co-authored-by: Jannik Maierhöfer <jannikmaierhoefer@users.noreply.github.com>
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vercel bot commented Mar 26, 2026

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langfuse-docs Ready Ready Preview, Comment Mar 26, 2026 2:32pm

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