Let a balance carried into a free event be paid

app/services/builtin_callout_cards.rb

@@ -182,7 +182,7 @@ def materialized?(builtin_key)
   # preview — a free event truly has no balance to preview, on a real ticket or
   # a sample one, so there's nothing to click through.
   def payment_card
-    return if self.class.config_gap(event, "payment")
+    return unless registration.cost_cents.to_i.positive?
     billing = registration.billing_registration
     due = billing.remaining_cost.to_i.positive?
     Card.new(icon_class: "fa-solid fa-credit-card", color: due ? "orange" : "blue",

app/views/event_registrations/_ticket.html.erb

@@ -77,7 +77,7 @@
         </div>
       <% end %>
 
-      <% if event_registration.event.cost_cents.to_i > 0 && event_registration.status != "cancelled" && event_registration.remaining_cost > 0 && @checkout_payment_status != "paid" && !event_registration.transferred_out? %>
+      <% if event_registration.cost_cents.to_i > 0 && event_registration.status != "cancelled" && event_registration.remaining_cost > 0 && @checkout_payment_status != "paid" && !event_registration.transferred_out? %>
         <div class="mt-2 space-y-3 text-center">
           <% if event_registration.intends_to_pay? %>
             <div>

app/views/event_registrations/_transfer_notice.html.erb

@@ -7,20 +7,20 @@
   <div class="mb-4 flex items-start gap-3 rounded-lg border border-teal-200 bg-teal-50 px-4 py-3 text-sm text-teal-900">
     <i class="fa-solid fa-right-to-bracket mt-0.5 text-teal-600"></i>
     <div>
-      You transferred into <strong><%= event_registration.event.decorate.title_with_month_year %></strong>. Your earlier
-      payments, scholarship, and continuing-education records stay on your
-      <%= link_to "original registration", registration_ticket_path(source.slug), class: "font-semibold underline" %>
-      — any balance left is paid here, and your attendance and your certificate for these hours are earned at this event.
+      You transferred into <strong><%= event_registration.event.decorate.title_with_month_year %></strong>.<br>
+      Your earlier payments, scholarship, and continuing-education records stay on your
+      <%= link_to "original registration", registration_ticket_path(source.slug), class: "font-semibold underline" %>.<br>
+      Any balance left is paid here, and your attendance and certificate are earned at this event.
     </div>
   </div>
 <% elsif event_registration.transferred_out? && (destination = event_registration.transferred_to_registration) %>
   <div class="mb-4 flex items-start gap-3 rounded-lg border border-purple-200 bg-purple-50 px-4 py-3 text-sm text-purple-900">
     <i class="fa-solid fa-right-from-bracket mt-0.5 text-purple-600"></i>
     <div>
       You transferred out of <strong><%= event_registration.event.decorate.title_with_month_year %></strong> to
-      <%= link_to "your new registration", registration_ticket_path(destination.slug), class: "font-semibold underline" %>.
-      Attend there and earn your certificate at that event, and pay any balance left there; your earlier
-      payments, scholarship, and continuing-education records remain here.
+      <%= link_to "your new registration", registration_ticket_path(destination.slug), class: "font-semibold underline" %>.<br>
+      Attend there and earn your certificate at that event, and pay any balance left there.<br>
+      Your earlier payments, scholarship, and continuing-education records remain here.
     </div>
   </div>
 <% end %>

app/views/events/callouts/scholarship.html.erb

@@ -33,7 +33,7 @@
       <%# What the registrant owes. The award is allocated before it's accepted, so
           while the agreement is pending this frames the balance as the choice the
           buttons below are asking for rather than asserting the accepted one. %>
-      <% if @event.cost_cents.to_i.positive? && !@scholarship.agreement_declined? %>
+      <% if @event_registration.cost_cents.to_i.positive? && !@scholarship.agreement_declined? %>
         <% owed = @event_registration.remaining_cost %>
         <%# Support-requested is waiting on us, not an open accept/decline choice, so
             state the balance plainly rather than framing it as the buttons' question. %>

db/seeds/features/2026-11-05-pay-carried-balance-on-free-event.yml

@@ -0,0 +1,11 @@
+name: "Transferred registrants can pay a balance on a free event's ticket"
+area: registration
+display_status: admin_facing
+released_on: 2026-11-05
+pr_number: 2951
+action_path: "/transfer_guide"
+summary: >-
+  When someone transfers into a free event with a balance still owed, their new ticket now offers the
+  Pay button, so they can settle it and reach payment-gated callouts.
+pro_tips:
+  - "The payment card only shows on that ticket if the event's Payment callout is published."

spec/requests/events/registrations_spec.rb

@@ -30,6 +30,16 @@
         expect(response.body).to include(registration_ticket_path(destination.slug))
       end
 
+      it "offers the Pay button when a balance carries into a free event" do
+        source = create(:event_registration, event: create(:event, cost_cents: 10_000), registrant: user.person, status: "transferred_out")
+        incoming = create(:event_registration, event: create(:event, cost_cents: 0), registrant: user.person,
+          transferred_from_registration: source)
+
+        get registration_ticket_path(incoming.slug)
+
+        expect(response.body).to include("Pay with Credit Card")
+      end
+
       it "removes the Pay button on a transferred-out ticket (a normal unpaid reg keeps it) (#1944)" do
         paid_event = create(:event, cost_cents: 10_000)
         reg = create(:event_registration, event: paid_event, registrant: user.person)

spec/services/builtin_callout_cards_spec.rb

@@ -31,6 +31,17 @@ def add_scholarship_form(event)
       expect(card_titles(registration)).not_to include("Payment")
     end
 
+    context "on a transferred-in ticket whose new event is free" do
+      let(:event) { create(:event, cost_cents: 0) }
+      let(:source) { create(:event_registration, event: create(:event, cost_cents: 10_000), status: "transferred_out") }
+
+      before { registration.update!(transferred_from_registration: source) }
+
+      it "shows the balance carried from the original event" do
+        expect(card(registration, "Make your payment").badge).to eq("$100 due")
+      end
+    end
+
     context "on a transferred-out ticket" do
       let(:event) { create(:event, cost_cents: 10_000) }
       let!(:destination) do