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UltraCartRestApiV2.ConversationPbxCall

Properties

Name Type Description Notes
account_sid String Twilio account SID [optional]
agents [ConversationPbxCallAgent] List of agents who participated in this call [optional]
ai_agent_engagements [ConversationPbxCallAiEngagement] List of AI agent engagements during the call [optional]
call_sid String Twilio call SID for the primary (customer) call leg [optional]
call_uuid String Unique identifier for this call record [optional]
caller ConversationPbxCallCaller [optional]
conference_sid String Twilio conference SID if this call used conferencing [optional]
created_at_dts String Timestamp when the call record was created [optional]
customer_name String Customer name associated with this call [optional]
customer_profile_oid String UltraCart customer profile OID if the caller was matched to a customer [optional]
disposition String Call disposition describing how the call ended [optional]
email String Email address of the caller if known [optional]
financial ConversationPbxCallFinancial [optional]
holds [ConversationPbxCallHold] List of hold events during the call [optional]
merchant_id String Merchant identifier [optional]
recording_sids [String] List of all Twilio recording SIDs associated with this call [optional]
recordings [ConversationPbxCallRecording] List of recordings made during the call [optional]
routing ConversationPbxCallRouting [optional]
status String Final status of the call [optional]
timeline ConversationPbxCallTimeline [optional]
transfers [ConversationPbxCallTransfer] List of transfer events during the call [optional]
updated_at_dts String Timestamp when the call record was last updated [optional]